When the stay is counted in months
A serviced apartment taken for a month or longer usually sits in a residential building, not in a hotel with a few apartments attached. The operator manages the flat, a cleaner comes once a week or once a fortnight, fresh linen arrives on a schedule, and a local contact answers a phone number during office hours. Beyond that the building belongs to its residents: a family on the floor below, a retired couple across the landing, students under the roof, and a caretaker who knows exactly which flats change hands every few months. Guests in these lets are often on a work assignment, relocating with an employer, or spending a long season in the city between contracts. What they want from the desk is rarely a dramatic evening. It is an ordinary, repeatable hour that fits into a life being lived in a borrowed flat, handled with the discretion owed to neighbours who will still be neighbours next month.











